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Return Refund Policy

Order Cancellations:

For Tosees, all orders will be arranged to production at 3:00PM (UTC+08:00) the day you placed the order, so you can cancel your order before that. Whatever the reason you want to cancel your doll after that, 20% of the total amount will be charged as the handling fee; 40% will be charged as restocking fee if you cancel it after 8:00AM (UTC+08:00) since the second day, because it is a customized product; Once it’s shipped, the order cannot be canceled or returned.

Refund Policy:

Each Doll Is Thoroughly Inspected before Shipping, so it is unlikely to have any damage or defects. But please inspect the doll at once when you receive it to confirm everything is ok. If there is any issue, please contact us with clear pictures ASAP.

Sex dolls are sex toys, due to the nature of these adult products, they are not returnable for any reason, this is the sex dolls industry standard.

Seller shall not be liable for damage or loss of the goods caused by force majeure, such as customs inspection, country policy, earthquake, natural disaster, and war.

For Used doll, No Return, No Refund